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FREQUENTLY ASKED QUESTIONS

Product Questions

Are antlers safe for my dog to chew?

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We're so glad you asked! There's a lot of conflicting information out there about this. While the nutritional benefits outlined throughout this website are widely understood and accepted, there are some concerns among some about the safety of dogs chewing on antlers. At Jack + Charlie's, we care deeply about the safety of your dog, so want to ensure our products are keeping your dog a happy, healthy chewer.

Aren't antlers hard? Will they break my dog's teeth?

Chewing is a very natural instinct for dogs (as you may have unfortunately found out the hard way with your favorite pair of shoes) and is very healthy. But, chewing on things that are too hard for your dog can cause damage to their teeth.  Making sure you have the right type and size of chew for your dog is an easy way to prevent this. Refer to our antler guide to keep your dog's teeth safe. 

Will the antler chew splinter? Could that hurt my dog?

Antlers are graded by the condition they are found in. The better the condition, the higher the grade, and subsequently, the cost. While low grade, weathered antlers can splinter, Premium Grade antlers do not. At Jack + Charlie's, we only source Premium Grade antlers for our dog chews. No splintering. No leaking. Keeping your dog safe. 

Can my dog choke on an antler chew?

One of the benefits of antler chews being 100% organic and all natural is the fact that they are 100% digestible and safe for consumption. But, if an antler chew gets small enough, it can become a choking hazard. Just be mindful of this and monitor your dog and where they are at in the chew. Once it gets to this point, it's probably safer to come back to Jack + Charlie's and get a new one :)

If you have any additional questions or concerns about these or any other issues, please do not hesitate to reach out to us. 

Email help@chewsJackandCharlies.com

How long will the antler chew last?

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This will vary from dog to dog, obviously, based on the chewing habits of your dog. But, even with aggressive chewers, the antler chew should last several weeks. For less aggressive chewers, they can last even longer.

Shipping Questions

How much does shipping cost?

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For all orders of $25 or more, shipping is absolutely free! For orders under $25, you can select the best shipping option for your needs.

When will my order ship?

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Orders typically ship within 24 - 48 hours of purchase.

Do you ship internationally?

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At this time we do not offer international shipping.

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